You have to choose how to match records from your model to objects in Pendo. Select a column from your model that corresponds to the ID of your Pendo profile. In the example below, we are mapping our model's id field to Pendo's Visitor ID field
Here is where you can find the ID in Pendo:
If users are not found in Pendo, the row will be automatically skipped.
Agent fields cannot be created in the Pendo UI. If you want to write to a new field in Pendo that doesn't currently exist, you can pass in the desired field's name. The option to create that new field will appear, and if pressed, the field will be created during the next sync.