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Freshsales

Transform your selling experience with Freshsales

Setup

In order for Hightouch to sync data to Freshsales, you need to give Hightouch an API key and subdomain so that Hightouch can update your records.
You can retrieve your API key by navigating to Settings > API Settings:
For subdomain, check the domain that you are currently logged in, it should have the pattern of https://yoursubdomain.myfreshworks.com.

Syncing

Hightouch currently supports syncing the following Freshsales objects:
  • Contacts
  • Accounts

Sync Modes

There are two different possible sync modes for Freshsales:
  • Upsert - pushes new objects to Freshsales and updates fields that change in your warehouse.
  • Updateonly updates particular fields on existing objects in Freshsales. It does not add new objects.

Record Matching

Records can be matched from your source to your Freshsales's account's Name or contact's email.

Field Mapping

You can sync columns from your source to Freshsales's Accounts or Contacts properties.

    Need help?

    Our team is relentlessly focused on your success. We're ready to jump on a call to help unblock you.

    • Connection issues with your data warehouse?
    • Confusing API responses from destination systems?
    • Unsupported destination objects or modes?
    • Help with complex SQL queries?

    or

    Feature Requests?

    If you see something that's missing from our app, let us know and we'll work with you to build it!

    We want to hear your suggestions for new sources, destinations, and other features that would help you activate your data.

On this page

SetupSyncingSync ModesRecord MatchingField Mapping

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