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Appcues

Push user behavior data from your warehouse into Appcues

Setup

After selecting Appcues from our destinations catalog, you will be required to enter your Appcues Account ID (found in Appcues > Settings > Account) and API Key / API Secret (found in Appcues > Settings > API Keys).
Hightouch supports syncing both Objects and Events to Appcues.

Syncing Objects

Hightouch supports syncing to the following Appcues objects:
  • Users

Sync Modes

Hightouch supports the following sync modes:
  • Upsert - pushes new User objects to Appcues and updates properties that change in your warehouse.

Record Matching

User records can be matched from your source to your Appcues workspace by User ID (user_id), which is a unique idenitifier in Appcues for each User.

Field Mapping

You may also sync columns from your source to Appcues's User properties. Appcues does not provide information on properties currently set for User objects, so you will need to type the exact name of the property you would like to map to in Appcues. These property names must be spelled correctly and are case-sensitive.

Sending Events to Appcues

The Appcues integration also allows you to send events to Appcues with custom attributes.
The three required elements of any Appcues event are the Event Name (which can be a single string used to name all events, or pulled from your warehouse per event), a Timestamp (in ISO 1806 format, or a Unix timestamp in milliseconds), and a User ID (the unique ID of the user corresponding to the event).
You can also map properties that will become event attributes in Appcues.

    Need help?

    Our team is relentlessly focused on your success. We're ready to jump on a call to help unblock you.

    • Connection issues with your data warehouse?
    • Confusing API responses from destination systems?
    • Unsupported destination objects or modes?
    • Help with complex SQL queries?

    or

    Feature Requests?

    If you see something that's missing from our app, let us know and we'll work with you to build it!

    We want to hear your suggestions for new sources, destinations, and other features that would help you activate your data.

On this page

SetupSyncing ObjectsSync ModesRecord MatchingField MappingSending Events to Appcues

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